I got a notification stating that my order was canceled, but the refund for the payment hasn't been processed yet. What steps should I take in this situation?
No further action is required on your part; our system will automatically process your refund in due time. Refunds typically take a few business days to process, depending on the payment method used during the initial purchase. If you made the payment using a credit card, it may take 3-5 business days for the refund to reflect in your account. For payments made through other methods like PayPal or bank transfers, the processing time may vary.
If you don't receive the refund within the expected timeframe or have any other concerns, please don't hesitate to contact us.
I received a refund notification for my order. When can I expect to receive the payment?
Refunds typically take a few business days to process, depending on the payment method used during the initial purchase. If you made the payment using a credit card, it may take 3-5 business days for the refund to reflect in your account. For ...
I have been charged twice for the same transaction. What steps should I take to resolve this issue?
We sincerely apologize for the inconvenience caused by the double charge on your recent transaction. We understand how frustrating this can be, and we are fully committed to resolving the issue promptly. To assist you further, we kindly request you ...
My order is incomplete. What should I do?
I'm sorry to hear that your order is incomplete. To help resolve this issue, we recommend taking the following steps: Please log in to your account and verify if you have a second tracking number, as this may indicate that your order was split into ...
How to add, remove, or update my payment method ?
To add, remove, or update your payment information on PasteurShaving.com, follow these steps: Login to your account on PasteurShaving.com Click on "Payment Methods." From there, you can add a new payment method, remove an existing one, or update your ...
Why my order was cancelled?
We apologize for any inconvenience, but unfortunately your order had to be cancelled as your bank was unable to confirm your information. We understand that this may be frustrating, but we take fraud prevention very seriously to protect our customers ...